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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rupinder Kaur

October 10, 2024

5  out of  5
rating by Rupinder Kaur
"Linda inda was really helpful and kind. Would definitely recommend this.Always help us.and answer all the questions."
We responded:
"Thank You Rupinder, Linda does excellent work for our customers. Please call the Joe Janet Agency if we can help you with anything else."
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Stephy B

February 7, 2024

5  out of  5
rating by Stephy B
"Shellea and Joanna in the office were extremely helpful going above and beyond !! Thank you !"
We responded:
"Stephanie, thank you for your kind words! 🌟 Shellea and Joanna in our office are dedicated to going above and beyond to assist you. We're thrilled to hear about your positive experience. If there's anything else you need or any questions you have, feel free to reach out. We appreciate your trust in Joe Janet State Farm! 🚗💙"
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Luccie Konadu

February 2, 2024

5  out of  5
rating by Luccie Konadu
"Miss Jessica was very professional and helpful to me. Her work Ethics is one of a kind. I would recommend her to everyone"
We responded:
"Thank you so much for taking the time to leave a five-star review highlighting Jessica's exceptional customer service. We're thrilled to hear about your positive experience, and we'll be sure to pass on your kind words to Jessica. Your feedback is truly appreciated, and we look forward to serving you again in the future. Best regards, Joe Janet State Farm"
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Yessie

January 12, 2024

5  out of  5
rating by Yessie
"I've been with Joe Janet state farm for over 20 years. They're been great and I appreciate their efforts."
We responded:
"Thank you so much for your five-star review! We truly appreciate your continued support as a long-time customer. Your satisfaction is our utmost priority, and we look forward to serving you for many more years to come. Best regards, Joe Janet State Farm"
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Sue Lammert

January 9, 2024

5  out of  5
rating by Sue Lammert
"Quick response from everyone at Joe Janet - State Farm. I appreciate the help and advice from the group."
We responded:
"Thank you Sue, we appreciate your review. "
Profile photo of GIOVANNI Pellegrino

GIOVANNI Pellegrino

December 23, 2023

1  out of  5
rating by GIOVANNI Pellegrino
"They really suck . Money is there only interest screw the customer just get the money."
We responded:
"Giovanni, please call me and I will do everything I can to help you. Joe"
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Blaga Popova Gruikin

August 2, 2023

5  out of  5
rating by Blaga Popova Gruikin
"Great service! They never forget our birthdays ❤️"
We responded:
"Thank you so much for your kind words! 😊 We love being there for our customers, just like we're there for your birthdays 🎂🎉. Your support means the world to us, and we're always here to provide great service whenever you need us. 🚗💼 #CustomerAppreciation #StateFarmFamily ❤️"
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Lamar Crosby

May 9, 2023

5  out of  5
rating by Lamar Crosby
"Always on time..."
We responded:
"Hey, Lamar! It’s great to hear that you enjoy our team’s service. We are pleased you chose Joe Janet State Farm for your insurance needs. Please continue to reach out to us should you have any questions or want to chat about your plan. We’re always here to help! Until next time. -Joe"
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Carmen Vega

April 15, 2023

5  out of  5
rating by Carmen Vega
"La mejor atención y súper eficientes en su trabaja, estoy muy contenta de estar con ellos"
We responded:
"Hello, Carmen! Thanks so much for leaving us such a kind review. I am so pleased to hear that you were well attended to and that you are very content working with the Joe Janet State Farm team. Please call or visit us anytime during business hours should you need anything! -Joe"
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Jeff Horton

January 29, 2023

5  out of  5
rating by Jeff Horton
"Professional, knowledgeable and helpful!"
We responded:
"Thank you Jeff, we all appreciate your acknowledgment."
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Tiffany Mate

January 26, 2023

5  out of  5
rating by Tiffany Mate
"The women in the office are amazing. Always professional and polite. They will call me back to always get me an answer. Thank you ladies. Never met Joe! Hahahha"
We responded:
"Hi Tiffany, I am so glad the team at our agency is providing outstanding service to you. I am always available if you would like to meet with me! "
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Zoe Hardge

January 15, 2023

5  out of  5
rating by Zoe Hardge
"Is my agent for many years, the staff is always very helpful, professional, and friendly."
We responded:
"Thanks Zoe for allowing us to service your insurance needs."
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Dee James

November 8, 2022

5  out of  5
rating by Dee James
"My insurance was lapsed because a error in the app just lost 16 years of perfect driving and didn't even try to help Joe went out his way to make sure the issue was taken care of I appreciate the understanding and help"
We responded:
"Dee, I am sorry this happened. Please call me personally at the office, and if it was an app mistake I can get that corrected for you right away. "
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Michelle Botsford

May 26, 2022

1  out of  5
rating by Michelle Botsford
"Been with them for years and now they are kicking me off because I had repairs done to my car for damages that were caused by their tow company. After weeks of not having a car due to supply shortage for the parts, I get a call that I’m no longer eligible to be insured with them. So, last time I checked, insurance has you covered if something happens. Well, don’t depend on this company for that. They just want to take your money and give you a piece of paper that shows you’re insured. The moment you need help, they don’t want to help you. I literally sat on the phone and explained for two hours what was going on with my car. Finally after they realized they messed up my claim, they told me they couldn’t help me and denied me coverage."
We responded:
"Michelle, we apologize for this unfortunate experience. We want to ensure you, our agency does everything we can to investigate and resolve any issues that should arise with our customers. In Claims Processing, we have no control with regards to the final say, but if you would like to discuss this more feel free to contact us at 702-220-9673."
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Sue Batcheller

April 27, 2022

5  out of  5
rating by Sue Batcheller
"Excellent service"
We responded:
"Thank you Sue for leaving us a review! Customer service is our top priority and we will do our best to continue to give you the service you deserve. Give the Joe Janet Insurance Agency a call if you need anything else."
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John Iles

March 9, 2022

5  out of  5
rating by John Iles
"Great service extra nice and friendly staff."
We responded:
"Thanks John, we are here for you!"
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Sergio De La Torre

March 9, 2022

5  out of  5
rating by Sergio De La Torre
"Joe Janet's office was not only my insurance provider for years, they hired my wife when we moved to Vegas and had to transfer our vehicles! Then, we eventually added our house when we bought one and even got life insurance policies through them. Highly recommend them. Good people and good service! Joe and Lea are awesome! Only reason we had to switch was because we relocated back to California. Otherwise, we'd be life-long clients!"
We responded:
"Thanks Sergio, your words means a lot to all of us."
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Matt Ellefson

January 5, 2022

5  out of  5
rating by Matt Ellefson
"I deal with tons of insurance agencies and this one is a breeze doing business with compared to others out there. Alyssa has great service and was a pleasure to work with."
We responded:
"Thanks Matt, we appreciate your business."
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Lucinda Samuel

December 16, 2021

5  out of  5
rating by Lucinda Samuel
"All I can say is Best Customer Service Rep. ever...Alyssa Mansell. She is the reason I stick with State Farm."
We responded:
"Thank you Lucinda, Alyssa is awesome."
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Ken Conway

October 18, 2021

5  out of  5
rating by Ken Conway
"Very helpful crew,"
We responded:
"Thanks for the review Ken, if you have any questions be sure to let us know."
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Kyle MacLean

August 6, 2021

5  out of  5
rating by Kyle MacLean
"Awesome place. Great customer service. I had questions about coverage (driving others cars) and they knew their stuff. Customer of 8yrs"
We responded:
"Thanks Kyle, we are here for you!"
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Pon C

May 30, 2021

3  out of  5
rating by Pon C
"Even though you pay for your homeowners insurance all year if you call them out to access cost for damage and end up not needing them cause damage is too inexpensive they STILL count it as a claim and drop you the 2nd claim in EVER...dont like that at all...prices could be more competitive or go down upon review with good record"
We responded:
"Hi Pon, I am very sorry about your experience with State Farm’s claims department. Please call the office and speak with me and I will do everything within my power to help you. Thanks, Joe"
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Nadine Lynch

May 11, 2021

5  out of  5
rating by Nadine Lynch
"Joe Janet and staff have been the most greatest agents. We have been with him for twenty one years and never had a problem. They are always ready to take care of any questions or problems you have. Thanks Joe for all these years."
We responded:
"Thank you Nadine for your kind words. I am glad that my team and I have taken good care of you. Of course call, text, email or drop in if you have any questions or concerns. Joe"
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James Androl

February 24, 2021

5  out of  5
rating by James Androl
"I have been Insured by Joe Janet State Farm for quite a few years. I had been paying about 1250.00 per month on one child to drive a vehicle with his clean record. I contacted Joe Janet's Office and was Greeted with a Friendly, Cheerful voice on the other end of the phone. It seems it is always that way. They managed to reduce my bill, cover the home and a couple of other things, for far less. About *00.00 per month less. I have been with them ever since. I have had some minor Boo-Boo's over the past ten years, and a major one. They supported me in my findings concerning the accident I am referring to. They seem to always watch out for the Client. I feel at times like I am their only client, due to Perfect Service on their part. They have been so Professional, and Courteous. I know when I phone in (which I do very often), I can get information, documents, faxes, copies of policies or cards to carry for proof of insurance and more. I cannot stress enough how Great they have been to me. Never rude or unfriendly. Always most personable and very informative. Since I have been with Joe Janet State Farm, My insurance problems faded away. I no longer worry about surprises on my billing, and that has NEVER been wrong. I get documents on the same day I phone in. They are Very Good advising or recommending things, should I have question of uncertainty on my part. I absolutely Love this Agency, and will never change. If you are seeking Quality Insurance Coverage, at a Fair Cost, with People that really know their stuff, Insurance-Wise, I suggest you merely phone them for a quote. I am most certain that you will be as surprised as I was. They work Fast, and are Really, Exceptionally well on claims. I call to get updates, policy changes, cost reductions all the time, and they never appear annoyed with me, and have always been a great help. I would like to thank all of those that are always willing to help me, should I have an insurance question, information, pricing questions, coverage questions and everything Insurance. I am so pleased with Joe Janet State Farm, that my wife and I have discussed banking with them. That will be next. Special Thanks Go out to: Joe Janet, Lea Janet, Linda Smith - Sales/Office Manager, Alyssa Mansell, Carlene Jumonville-Smith, Jessy Ortiz, and I must mention the new girl...Patsie Andrade who seems as qualified as the rest. In my lifetime, I have NEVER experienced a Finer Insurance Agency than I have with Joe Janet's. They are so, just, very, very Awesome. Thank you all for covering me in every imaginable way for the least amount of cost. I appreciate the kindness you have shown me over he years. This Household not only depend on you, but we LOVE all of you. You are Amazing at what you do. I would give them a Gazillion Stars if I could!! They put up with an awful lot when it comes to me. For that we are VERY GRATEFUL!"
We responded:
"Thank you so much James for taking the time to write this review. As always we look forward to taking care of your insurance needs, your questions and concerns."
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Brenda Vazquez

November 21, 2020

5  out of  5
rating by Brenda Vazquez
"Very nice and friendly staff. My agent's office was closed and I was in a little bit of a time crunch to get some things handled. They were more than willing to help me even if they were not my agent's office. A special shout out to Alyssa! She went above and beyond. Thank you so much for helping me today!"
We responded:
"Hi Brenda, I am glad we could help you out under those circumstances. Thanks for taking the time to give Alyssa and our office a five star review! I will contact your agents office and let them know we will transfer the policy to them. Take Care, Joe"